Privacy Policy

This Privacy Policy defines the procedure for processing and protecting personal data provided by users on the website relostart.com

1. Collection of Personal Data

We collect and process the following data:

  • name, email address and other contact information provided by the user;

  • data submitted when filling out forms on the website;

  • technical information, including IP address, browser type, cookies and website usage statistics.

2. Purposes of Data Processing

Personal data is processed for the purpose of:

  • responding to inquiries and providing services;

  • processing orders and communicating with the user;

  • informational mailings (notifications about products, services, promotions, events and company news).

3. Transfer of Data to Third Parties

3.1. We do not sell or transfer your personal data to third parties for commercial purposes.

3.2. Data transfer may be carried out to the following categories of recipients:

  • Spanish government authorities: Ministerio de Inclusión, Seguridad Social y Migraciones, UGE (Unidad de Grandes Empresas), tax authorities, notaries — only when there are legal grounds

  • Service providers (data processors): hosting providers, email mailing services, CRM systems for customer database management

All data processors are bound by contracts with us ensuring compliance with GDPR requirements.

4. Data Protection

We use modern technologies and organizational measures to protect personal data from unauthorized access, modification, disclosure or destruction:

  • Data encryption during transmission (SSL/TLS)

  • Data encryption during storage

  • Access control (only authorized employees have access)

  • Regular backup

  • Security monitoring and protection against unauthorized access

  • Employee training on data protection principles

5. User Consent

By using the website relostart.com, the user expresses consent to this Privacy Policy and the processing of personal data in accordance with the stated terms.

6. User Rights

Users have the following rights:

  • Right of access: to find out what data we process

  • Right to rectification: to correct inaccurate data

  • Right to erasure / “right to be forgotten”: to have your data deleted where there is no legal basis for retaining it

  • Right to restriction of processing: to suspend processing in certain cases

  • Right to data portability: to receive your data in a structured, machine-readable format

  • Right to object: to object to processing based on legitimate interests

  • Right to withdraw consent: to withdraw your consent to data processing at any time

How to exercise your rights:
Send a request to hello@relostart.com with the subject line “Personal Data Request”. We will respond within 30 days.

7. Contact Information

Data controller: SP Propia
Address: Avda. República Argentina, 229, PR 2B, Barcelona, Spain, 08023
Contact email: hello@relostart.com

If you have any questions about this privacy policy or about how your data is processed, please contact us at the email address above.